Administrative Assistant Needed in Burbank, CA

Office Administration
Answer and direct incoming phone calls, emails, and faxes promptly and professionally.
Maintain office supplies, forms, and equipment inventory.
Prepare correspondence, meeting minutes, reports, and forms as assigned.
Handle incoming and outgoing mail and deliveries.
Patient Documentation & Recordkeeping
Collect and organize patient intake documents, face sheets, and consent forms.
Ensure that clinical documentation (CTIs, Plans of Care, IDG notes, and physician orders) is accurate, signed, and filed correctly.
Maintain up-to-date electronic and paper charts in compliance with HIPAA and Medicare hospice regulations.
Track due dates for recertifications, F2F visits, and care plan updates.
Coordination & Scheduling
Coordinate visit schedules for nurses, social workers, and chaplains.
Communicate with DME suppliers, pharmacies, and physicians regarding orders and services.
Assist in preparing reports for IDG (Interdisciplinary Group) meetings.
Follow up with staff to ensure timely submission of documentation and orders.
Compliance & Quality Support
Assist with quality assurance (QA) and compliance tasks as directed by the Administrator.
Verify that required documents are complete before billing and audits.
Support ADR (Additional Documentation Request) preparation when needed.
HR & Administrative Support
Assist with staff onboarding paperwork and maintain personnel files.
Track employee time sheets and submit to payroll.
Maintain confidentiality of all patient and employee information.

Qualifications
Education: High school diploma or equivalent (Associate’s degree preferred).
Experience:
1–2 years of experience in hospice, home health, or healthcare office setting (preferred).
Familiarity with HospiceMD, Axxess, or MatrixCare EMR systems a plus.
Skills:
Excellent communication (verbal and written).
Strong organizational and time-management skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and handle sensitive information discreetly.
Knowledge of medical terminology and hospice documentation standards preferred.
Languages: Bilingual (English/Spanish or English/Armenian) preferred.